Contact

During office hours Mon-Fri 8:00 – 16:00. During office hours contact Mikkeli office. Outside office hours and weekends your call will be directed to the ride planner on duty in each region.

+358 15 7600 700

General Information

Street address: Prikaatinkatu 3 A, 50100 Mikkeli
Mailing address:  PO Box 400, FI-50101 Mikkeli
Switchboard: +358 15 7600 700
Open: Mon - Fri 8.00 - 16.00
Customer service and feedback: [email protected]
Charter trips: [email protected]

Invoicing

Invoicing instructions

We prefer our suppliers to use electronic invoicing if possible.

The invoices should be sent with the below mentioned details:

Invoices regarding to vehicle maintenance and repair:
The invoices must include the vehicle number, registration number and buyer reference. Invoices regarding to spare parts: the invoices must include spare parts order number, delivery address and buyer reference.

Invoices regarding to property:
The invoices must include property address and buyer reference.

Other invoices:
The invoice must include buyer reference.

If you are currently unable to send e-invoices, you should send invoices in PDF format to [email protected]

In case of any further questions on invoicing, please contact Katariina Kääriäinen +358 40 8353 385 or [email protected]

Savonlinja Oy 
Business ID: 0165069-7
E-invoice address/ EDI code: 003701650697
Operator: 003721291126 (Maventa)
If you send invoices through your bank, our Operator ID is DABAFIHH

Feedback

We at Savonlinja have one mission: to serve you. Therefore, your feedback is of utmost importance to us so we can constantly develop and improve our services and operations. All the feedback we receive is handled confidentially.

The easiest way to send us your comments is by e-mail [email protected] or by using the form below.

We handle feedback on a daily basis and try to respond as quickly as possible, within 1-5 business days. Thank you for your feedback!